FAQ | Synchrony Global Diversity Symposium

Frequently Asked Questions

What is the address and phone number for the Gaylord National Resort and Convention Center?

201 Waterfront Street
National Harbor, MD 20745
(301) 965-2000

How do I get to the Symposium?

Visit the Travel page of this website for advice on where to fly, how to make your hotel reservations by the deadline and how to book a shuttle.

When should I arrive for Symposium?

If you are an international or west coast attendee, you should arrive on Sunday, July 28th. If you are not traveling from those locations and book a room at the Gaylord for Sunday night, you might be asked to change your travel plans to accommodate those attending from far locations.

The hotel block is full. What do I do?

There are several overflow hotels in the area that you will be able to book. Please contact diversitysymposium@syf.com for a list of those hotels.

What should I wear?

Dress code for Symposium sessions is business casual.

Business Casual
Collared shirts or crew neck sweaters, slacks, professional shoes – laced or slip on, blouses, sweaters or tops, modest necklines, slacks and dresses and skirts of appropriate length, professional shoes. No jeans please

For details, see Participant Guide - Dress for Success.

Where is the Symposium Registration Desk located?

Symposium registration will be located in Eastern Shore 2.

When can I pick-up my Symposium badge?

Sunday: 3:00 pm - 5:00 pm
Monday: 8:30 am - 5:00 pm
Tuesday: 7:00 am - 4:00 pm
Wednesday 7:00 am - 11:00 am

What is the phone number for the Symposium Registration Desk?

(703) 740-1980

Is Wi-Fi available?

Attendees may enjoy complimentary wireless access in all meeting rooms and guest rooms. This internet is available for general browsing only. Be aware before connecting to this wireless network that it is public and unsecured.

Symposium Information: Important Acknowledgments

Attendee Responsibility
Remember you are representing Synchrony. Please act responsibly, attend sessions and take back what you learned to your coworkers who could not attend.

Session Recordings
Please note that the General Session is being recorded. Links to the recordings will be made available after the conference. Link coming soon.

Photograph and Video Recording Acknowledgement
As a registered attendee, of the Synchrony 2019 Global Diversity Network Symposium, please note that random videoing of general attendance also takes place at the conference, and certain presentations may be photographed and/or video recorded. Synchrony reserves the right to copy, edit, exhibit, publish or distribute photos of attendees, and you waive the right to inspect or approve the finished product wherein your likeness appears.

All attendees give permission for Synchrony to use their name, image, likeness, and sound of voice as filmed, photographed, recorded, or otherwise documented (the “Footage”), that may be displayed via the Internet or in any other medium throughout the world and in perpetuity. No compensation is given for participation.