Synchrony Global Diversity Symposium
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Agenda

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General Session
Diversity Network+ Group Event
Breakthrough Sessions
Reception
Community Service Event
Wellness Activities
Breakthrough Session
Session #1
Session #2
Location
Bus Circle near Woodrow Wilson Ballroom
Cherry Blossom Ballroom
Chesapeake 1-3
Chesapeake 10-12
Chesapeake 4-6
Chesapeake 7-9
Chesapeake A-C
Chesapeake Ballroom Prefunction
Chesapeake C
Chesapeake D-F
Chesapeake G-I
Chesapeake J-L
Chesapeake Rooms
Chesapeake Rooms & Potomac Rooms
Eastern Shore 2
Lower Atrium
Meet at Bus Circle near Woodrow Wilson Ballroom
National Museum of the American Indian
Offsite: Meet at Bus Circle near Woodrow Wilson Ballroom
Offsite: Rosa Mexicana: 153 Waterfront St.
Old Hickory Restaurant, Terrace Room
Pienza, Bella Vista Room
Pose Lounge
Potomac 2-5
Potomac C
Potomac D
Riverview Ballroom
Riverview Ballroom 1
Riverview Ballroom Foyer
3:00 p.m. - 5:00 p.m.
Sunday, July 28, 2019
Eastern Shore 2
Symposium Badge Pick-Up & Information Desk
Monday, July 29, 2019
SYMPOSIUM - MONDAY AGENDA
7:00 a.m. - 4:00 p.m.
Monday, July 29, 2019
Eastern Shore 2
Symposium Badge Pick-Up & Information Desk
10:50 a.m. - 5:00 p.m.
Monday, July 29, 2019
Offsite: Meet at Bus Circle near Woodrow Wilson Ballroom
Veterans Network+
Veterans Network+ Photo
Veterans Network+
Veterans Network+
12:00 p.m. - 5:00 p.m.
Monday, July 29, 2019
Offsite: Rosa Mexicana: 153 Waterfront St.
Hispanic Network+
Hispanic Network+ Photo
Hispanic Network+
Hispanic Network+
1:00 p.m. - 5:00 p.m.
Monday, July 29, 2019
Chesapeake D-F
African American Network+
African American Network+ Photo
African American Network+
African American Network+
1:00 p.m. - 5:00 p.m.
Monday, July 29, 2019
Chesapeake 1-3
Asian Professional Engagement Network+
Asian Professional Engagement Network+ Photo
Asian Professional Engagement Network+
Asian Professional Engagement Network+
1:00 p.m. - 5:00 p.m.
Monday, July 29, 2019
Offsite: Meet at Bus Circle near Woodrow Wilson Ballroom
Lesbian, Gay, Bisexual, Transgender+ Network
Lesbian, Gay, Bisexual, Transgender+ Network Photo
Lesbian, Gay, Bisexual, Transgender+ Network
Lesbian, Gay, Bisexual, Transgender+ Network
1:00 p.m. - 5:00 p.m.
Monday, July 29, 2019
Chesapeake C
Native American Network+
Native American Network+ Photo
Native American Network+
Native American Network+
1:00 p.m. - 5:00 p.m.
Monday, July 29, 2019
Chesapeake 10-12
People with Disabilities Network+
People with Disabilities Network+ Photo
People with Disabilities Network+
People with Disabilities Network+
1:00 p.m. - 5:00 p.m.
Monday, July 29, 2019
Offsite: Meet at Bus Circle near Woodrow Wilson Ballroom
Women’s Network+
Women’s Network+ Photo
Women’s Network+
Women’s Network+
2:30 p.m. - 3:30 p.m.
Monday, July 29, 2019
Chesapeake Ballroom Prefunction
Networking Break
5:30 p.m. - 8:00 p.m.
Monday, July 29, 2019
Riverview Ballroom
Michael Matthews, Synchrony
Michael Matthews Photo
Michael Matthews
Michael Matthews, SVP, Chief Diversity & Corporate Responsibility Officer, Synchrony
Tuesday, July 30, 2019
SYMPOSIUM - TUESDAY AGENDA
6:00 a.m. - 6:45 a.m.
Tuesday, July 30, 2019
Chesapeake J-L
Wellness Activity: Boot Camp
6:00 a.m. - 6:45 a.m.
Tuesday, July 30, 2019
Chesapeake 10-12
Wellness Activity: Yoga
7:00 a.m. - 4:00 p.m.
Tuesday, July 30, 2019
Eastern Shore 2
Symposium Badge Pick-Up & Information Desk
7:00 a.m. - 7:45 a.m.
Tuesday, July 30, 2019
Cherry Blossom Ballroom
Networking Breakfast
8:00 a.m. - 8:45 a.m.
Tuesday, July 30, 2019
Riverview Ballroom
Hai Ha, Synchrony
Sarah Silva, Synchrony
Michael Matthews, Synchrony
Hai Ha Photo
Hai Ha
Hai Ha, VP, Marketing, Synchrony
Sarah Silva Photo
Sarah Silva
Sarah Silva, VP, POS Infrastructure, Synchrony
Michael Matthews Photo
Michael Matthews
Michael Matthews, SVP, Chief Diversity & Corporate Responsibility Officer, Synchrony
8:45 a.m. - 9:45 a.m.
Tuesday, July 30, 2019
Riverview Ballroom
Michael C. Bush, Great Place to Work
Michael C. Bush Photo
Michael C. Bush
Michael C. Bush, Chief Executive Officer, Great Place to Work
9:45 a.m. - 10:00 a.m.
Tuesday, July 30, 2019
Riverview Ballroom Foyer
Stretch Break
10:00 a.m. - 11:00 a.m.
Tuesday, July 30, 2019
Riverview Ballroom
Brian Doubles, Synchrony
Brian Doubles Photo
Brian Doubles
Brian Doubles, President, Synchrony
11:00 a.m. - 12:00 p.m.
Tuesday, July 30, 2019
Riverview Ballroom
Sally Kohn, CNN
Sally Kohn Photo
Sally Kohn
Sally Kohn, Columnist & Political Commentator, CNN
12:00 p.m. - 1:00 p.m.
Tuesday, July 30, 2019
Cherry Blossom Ballroom
Networking Lunch
1:00 p.m. - 1:30 p.m.
Tuesday, July 30, 2019
Transition to Breakthrough Session #1
1:30 p.m. - 3:00 p.m.
Tuesday, July 30, 2019
Chesapeake G-I
Moderator: Sheila Dreyer Van Buskirk, Synchrony
Jim Garrity, Chadwick Martin Bailey
Taylor Trowbridge, Chadwick Martin Bailey
Breakthrough Session: Session #1
Sheila Dreyer Van Buskirk Photo
Sheila Dreyer Van Buskirk
Sheila Dreyer Van Buskirk, VP, Lead Research Consultant, Synchrony
Jim Garrity Photo
Jim Garrity
Jim Garrity, CEO, Chadwick Martin Bailey
Taylor Trowbridge Photo
Taylor Trowbridge
Taylor Trowbridge, Account Director, Chadwick Martin Bailey
1:30 p.m. - 3:00 p.m.
Tuesday, July 30, 2019
Chesapeake 7-9
Keith Caver, APT Metrics
Breakthrough Session: Session #1
Keith Caver Photo
Keith Caver
Keith Caver, VP, Leadership Assessment and Development, APT Metrics
1:30 p.m. - 3:00 p.m.
Tuesday, July 30, 2019
Chesapeake 10-12
Justin Howard, Emerge Improv
Breakthrough Session: Session #1
Justin Howard Photo
Justin Howard
Justin Howard, Founder, Emerge Improv
1:30 p.m. - 3:00 p.m.
Tuesday, July 30, 2019
Chesapeake 4-6
Moderator: Neeraj Mehta, Synchrony
Natacha Buchanan, Phillips 66
Katelyn Jenkins, QVC
Rodger Desai, Payfone
Walter Haugland, Pets Best
Breakthrough Session: Session #1
Neeraj Mehta Photo
Neeraj Mehta
Neeraj Mehta, EVP & CEO, Payment Solutions, Synchrony
Natacha Buchanan Photo
Natacha Buchanan
Natacha Buchanan, Director, Inclusion & Diversity, Phillips 66
Katelyn Jenkins Photo
Katelyn Jenkins
Katelyn Jenkins, Sr. Manager, Global Payment Strategy, QVC
Rodger Desai Photo
Rodger Desai
Rodger Desai, CEO, Payfone
Walter Haugland Photo
Walter Haugland
Walter Haugland, VP, Marketing, Pets Best
1:30 p.m. - 3:00 p.m.
Tuesday, July 30, 2019
Chesapeake J-L
Wayne Unger, Synchrony
Breakthrough Session: Session #1
Wayne Unger Photo
Wayne Unger
Wayne Unger, VP, Learning and Development, Synchrony
1:30 p.m. - 3:00 p.m.
Tuesday, July 30, 2019
Chesapeake D-F
Moderator: Liz Heitner, Synchrony
Maran Nalluswami, Synchrony
Cyndia Miranda, Synchrony
Courtney Gentleman, Synchrony
Dennis Bauer, Synchrony
Breakthrough Session: Session #1
Liz Heitner Photo
Liz Heitner
Liz Heitner, SVP, Talent & Transformation, Synchrony
Maran Nalluswami Photo
Maran Nalluswami
Maran Nalluswami, SVP, General Manager, Sam's Club Portfolio, Synchrony
Cyndia Miranda Photo
Cyndia Miranda
Cyndia Miranda, SVP, Enterprise Operations Technologies, Synchrony
Courtney Gentleman Photo
Courtney Gentleman
Courtney Gentleman, SVP & Chief Marketing Officer, Payment Solutions, Synchrony
Dennis Bauer Photo
Dennis Bauer
Dennis Bauer, SVP, General Manager, PayPal, Synchrony
1:30 p.m. - 3:00 p.m.
Tuesday, July 30, 2019
Chesapeake 1-3
Rachel Lieberman, Synchrony
Lori Falcone, Synchrony
Breakthrough Session: Session #1
Rachel Lieberman Photo
Rachel Lieberman
Rachel Lieberman, SVP, Chief Counsel, Labor Employment & Benefits, Synchrony
Lori Falcone Photo
Lori Falcone
Lori Falcone, Synchrony
3:00 p.m. - 3:15 p.m.
Tuesday, July 30, 2019
Chesapeake Ballroom Prefunction
Networking Break & Transition to Breakthrough Session #2
3:15 p.m. - 4:45 p.m.
Tuesday, July 30, 2019
Chesapeake G-I
Moderator: Sheila Dreyer Van Buskirk, Synchrony
Jim Garrity, Chadwick Martin Bailey
Taylor Trowbridge, Chadwick Martin Bailey
Breakthrough Session: Session #2
Sheila Dreyer Van Buskirk Photo
Sheila Dreyer Van Buskirk
Sheila Dreyer Van Buskirk, VP, Lead Research Consultant, Synchrony
Jim Garrity Photo
Jim Garrity
Jim Garrity, CEO, Chadwick Martin Bailey
Taylor Trowbridge Photo
Taylor Trowbridge
Taylor Trowbridge, Account Director, Chadwick Martin Bailey
3:15 p.m. - 4:45 p.m.
Tuesday, July 30, 2019
Chesapeake 7-9
Keith Caver, APT Metrics
Breakthrough Session: Session #2
Keith Caver Photo
Keith Caver
Keith Caver, VP, Leadership Assessment and Development, APT Metrics
3:15 p.m. - 4:45 p.m.
Tuesday, July 30, 2019
Chesapeake 10-12
Justin Howard, Emerge Improv
Breakthrough Session: Session #2
Justin Howard Photo
Justin Howard
Justin Howard, Founder, Emerge Improv
3:15 p.m. - 4:45 p.m.
Tuesday, July 30, 2019
Chesapeake 4-6
Moderator: Neeraj Mehta, Synchrony
Natacha Buchanan, Phillips 66
Katelyn Jenkins, QVC
Rodger Desai, Payfone
Walter Haugland, Pets Best
Breakthrough Session: Session #2
Neeraj Mehta Photo
Neeraj Mehta
Neeraj Mehta, EVP & CEO, Payment Solutions, Synchrony
Natacha Buchanan Photo
Natacha Buchanan
Natacha Buchanan, Director, Inclusion & Diversity, Phillips 66
Katelyn Jenkins Photo
Katelyn Jenkins
Katelyn Jenkins, Sr. Manager, Global Payment Strategy, QVC
Rodger Desai Photo
Rodger Desai
Rodger Desai, CEO, Payfone
Walter Haugland Photo
Walter Haugland
Walter Haugland, VP, Marketing, Pets Best
3:15 p.m. - 4:45 p.m.
Tuesday, July 30, 2019
Chesapeake J-L
Wayne Unger, Synchrony
Breakthrough Session: Session #2
Wayne Unger Photo
Wayne Unger
Wayne Unger, VP, Learning and Development, Synchrony
3:15 p.m. - 4:45 p.m.
Tuesday, July 30, 2019
Chesapeake D-F
Moderator: Liz Heitner, Synchrony
Lauren Dick, Synchrony
Cherian KM, Synchrony
Sonia Williams, Synchrony
Max Axler, Synchrony
Breakthrough Session: Session #2
Liz Heitner Photo
Liz Heitner
Liz Heitner, SVP, Talent & Transformation, Synchrony
Lauren Dick Photo
Lauren Dick
Lauren Dick, VP, Human Resources, Synchrony
Cherian KM Photo
Cherian KM
Cherian KM, SVP, Resolution Services, Synchrony
Sonia Williams Photo
Sonia Williams
Sonia Williams, SVP, General Manager, Retail Home Brands, Synchrony
Max Axler Photo
Max Axler
Max Axler, SVP, Portfolio Credit Leader, Synchrony
3:15 p.m. - 4:45 p.m.
Tuesday, July 30, 2019
Chesapeake 1-3
Rachel Lieberman, Synchrony
Lori Falcone, Synchrony
Breakthrough Session: Session #2
Rachel Lieberman Photo
Rachel Lieberman
Rachel Lieberman, SVP, Chief Counsel, Labor Employment & Benefits, Synchrony
Lori Falcone Photo
Lori Falcone
Lori Falcone, Synchrony
6:00 p.m. - 9:00 p.m.
Tuesday, July 30, 2019
Cherry Blossom Ballroom
African American Network+
African American Network+ Photo
African American Network+
African American Network+
6:00 p.m. - 9:00 p.m.
Tuesday, July 30, 2019
Pose Lounge
Asian Professional Engagement Network+
Asian Professional Engagement Network+ Photo
Asian Professional Engagement Network+
Asian Professional Engagement Network+
6:00 p.m. - 9:00 p.m.
Tuesday, July 30, 2019
Riverview Ballroom 1
Hispanic Network+
Hispanic Network+ Photo
Hispanic Network+
Hispanic Network+
6:00 p.m. - 9:00 p.m.
Tuesday, July 30, 2019
Potomac 2-5
Lesbian, Gay, Bisexual, Transgender+ Network
Lesbian, Gay, Bisexual, Transgender+ Network Photo
Lesbian, Gay, Bisexual, Transgender+ Network
Lesbian, Gay, Bisexual, Transgender+ Network
6:00 p.m. - 9:00 p.m.
Tuesday, July 30, 2019
Old Hickory Restaurant, Terrace Room
Native American Network+
Native American Network+ Photo
Native American Network+
Native American Network+
6:00 p.m. - 9:00 p.m.
Tuesday, July 30, 2019
Lower Atrium
People with Disabilities Network+
People with Disabilities Network+ Photo
People with Disabilities Network+
People with Disabilities Network+
6:00 p.m. - 9:00 p.m.
Tuesday, July 30, 2019
Potomac C
Veterans Network+
Veterans Network+ Photo
Veterans Network+
Veterans Network+
6:00 p.m. - 9:00 p.m.
Tuesday, July 30, 2019
Pienza, Bella Vista Room
Women’s Network+
Women’s Network+ Photo
Women’s Network+
Women’s Network+
9:00 p.m. - 12:00 a.m.
Tuesday, July 30, 2019
Chesapeake Rooms
Cross-Network Sponsored Game Night
Wednesday, July 31, 2019
SYMPOSIUM - WEDNESDAY AGENDA
6:00 a.m. - 8:00 a.m.
Wednesday, July 31, 2019
Chesapeake D-F
Wellness Wednesday: Massages
7:00 a.m. - 11:00 a.m.
Wednesday, July 31, 2019
Eastern Shore 2
Symposium Badge Pick-Up & Information Desk
7:00 a.m. - 8:00 a.m.
Wednesday, July 31, 2019
Cherry Blossom Ballroom
Networking Breakfast
8:00 a.m. - 11:15 a.m.
Wednesday, July 31, 2019
Chesapeake Rooms & Potomac Rooms
Diversity Network Community Service Event
11:15 a.m. - 12:15 p.m.
Wednesday, July 31, 2019
Cherry Blossom Ballroom
Lunch to Go
12:15 p.m. - 12:30 p.m.
Wednesday, July 31, 2019
Riverview Ballroom
Sarah Silva, Synchrony
Hai Ha, Synchrony
Sarah Silva Photo
Sarah Silva
Sarah Silva, VP, POS Infrastructure, Synchrony
Hai Ha Photo
Hai Ha
Hai Ha, VP, Marketing, Synchrony
12:30 p.m. - 1:30 p.m.
Wednesday, July 31, 2019
Riverview Ballroom
Dr. Omekongo Dibinga, UPstander
Dr. Omekongo Dibinga Photo
Dr. Omekongo Dibinga
Dr. Omekongo Dibinga, Poet, Speaker, Lecturer, UPstander
1:30 p.m. - 2:00 p.m.
Wednesday, July 31, 2019
Riverview Ballroom
DJ Casto, Synchrony
DJ Casto Photo
DJ Casto
DJ Casto, EVP & Chief Human Resources Leader, Synchrony
2:00 p.m. - 2:30 p.m.
Wednesday, July 31, 2019
Riverview Ballroom
Stretch Break
2:30 p.m. - 3:30 p.m.
Wednesday, July 31, 2019
Riverview Ballroom
Marlee Matlin, Academy Award Winning Actress & Activist
Marlee Matlin Photo
Marlee Matlin
Marlee Matlin, Academy Award Winning Actress & Activist
3:30 p.m. - 4:00 p.m.
Wednesday, July 31, 2019
Riverview Ballroom
Margaret Keane, Synchrony
Michael Matthews, Synchrony
DJ Casto, Synchrony
Margaret Keane Photo
Margaret Keane
Margaret Keane, Chief Executive Officer, Synchrony
Michael Matthews Photo
Michael Matthews
Michael Matthews, SVP, Chief Diversity & Corporate Responsibility Officer, Synchrony
DJ Casto Photo
DJ Casto
DJ Casto, EVP & Chief Human Resources Leader, Synchrony
4:00 p.m.
Wednesday, July 31, 2019
Riverview Ballroom
Sarah Silva, Synchrony
Hai Ha, Synchrony
Sarah Silva Photo
Sarah Silva
Sarah Silva, VP, POS Infrastructure, Synchrony
Hai Ha Photo
Hai Ha
Hai Ha, VP, Marketing, Synchrony
6:30 p.m.
Wednesday, July 31, 2019
Bus Circle near Woodrow Wilson Ballroom
Buses Depart for Closing Celebration
7:30 p.m. - 10:30 p.m.
Wednesday, July 31, 2019
National Museum of the American Indian